Frequently Asked Questions
What are the pricing plans?▼
We offer Free (100 emails/month, 1 project) and Pro (3,000 emails/month, unlimited projects, overage billing). See the Pricing page for details.Does formpuppy work for non-English emails?▼
Yes. The AI detects the language automatically and filters emails in English, German, Japanese, French, and more — with the same accuracy across languages.How does spam classification work?▼
Each incoming email is analyzed by AI in real time. It is classified as forward (legitimate) or block (spam/sales). You can see the reason and confidence score for every decision and submit feedback, which we use to improve accuracy over time.How do I set it up?▼
Sign up, create a project, and set your forwarding email. You'll get a dedicated formpuppy address—use it as the notification destination for your contact form. No code changes required for most forms.Who can I contact for support?▼
Pro users get priority support. For all users, you can reach us at the support email listed in the footer and Privacy Policy.